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How To Make a Claim
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In the event you should need to make a claim under your policy, please:
Take every reasonable action to secure your property and prevent further loss
Incases of serious motor accidents involving a third party, suspected arson or theft, please report the incident to your local police station and obtain a crime number.
Contact us at the earliest opportunity by telephone on 01590 624399,by fax on 01590 624758 or by email.
Windscreen Claims:
Insurance companies have dedicated windscreen repairers to repair or replace your damaged windscreen. Please contact the relevant repairers below:
Is your insurer NIG? If so, call Auto Windscreens on 0800 36 36 36
Is your insurer Norwich Union? If so, call RAC Windscreens on 0800 919 700
You will be required to pay the policy excess (please refer to your schedule or contact us for clarification of the amount) but the remainder of the invoice can be claimed for under your policy.
For tractor windscreens, please arrange for your local specialist to repair the windscreen/glass and forward the invoice to us. You will be required to pay the policy excess (please refer to your schedule or contact us for clarification of the amount) but the remainder of the invoice can be claimed for under your policy.